If you’ll look at the Steve Barbarich case wherein bad reviews used to be common online, you'd discover that it is still possible for entrepreneurs to have a second chance. In recent years, he started his platform wherein he catered to different hosts. Some say that it looked like a copy of Airbnb, but in reality, it wasn’t. The Steve Barbarich San Diego CA vacation rental platform was local. It meant that it gave homeowners in San Diego the chance to promote their property and get a more local audience.
The Steven Barbarich San Diego CA vacation rental platform was just an example of his resilience as a businessman. But how can you be resilient? Today, we’ll take a closer look at the Steven Barbarich case. What was his mistake that made him the topic of different articles? Plus, how did he get to recover despite the series of bad reviews?
What Went Wrong?
Steven Barbarich is an engineer who graduated from Harvey Mudd College. He managed to become an inventor working for different companies. He already made his dream come true this way but it wasn’t exactly what he pictured in his mind financially. He realized that he could make more if he figured out how patents work.
He read books and he figured out how companies made it possible for them to earn and benefit from inventions that they never really designed. Barbarich thought that it was a good idea to form a small team and make the most out of their skills. That's when his first venture was born.
But unlike working in a company, they were left on their own. To make the long story short, they bit more than what they could chew. They didn’t have the help of senior engineers and testers. In the end, they were struggling to keep up with the complaints left by people online.
Getting a Second Chance
There isn’t always a second chance online. Sometimes, if you mess up on your first try, it’s most likely goodbye for the rest of your life. But for Steven Barbarich, he made sure to show his intention to his customers. He offered refunds and processed the returned products. From here, he also issued an apology followed by a revamped design. It meant hiring senior engineers and acting as if he was running a professional company.
After a few years, he discovered that the travel industry offers some opportunities for a lot of homeowners. That’s when he started helping homeowners clean and manage their Airbnb-listed properties. Then later, he decided to start his platform.
Now, to avoid his platform from having the same problems as the first venture that he started, he decided that it was a good idea to hire a consultant who would look into how his business was built. In addition to this, he started locally compared to Airbnb which has a worldwide reach. He targeted San Diego, San Francisco, and Los Angeles as his primary markets.
He also made it a point to make sure that what he was offering was something different because the platform needed to stand out.
